Shipping policy

Shipping Policy

Last updated: June 24, 2026

1. Order Processing Orders are processed within 1–3 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2. Shipping Destinations We ship to all EU member states, including the Netherlands, Belgium, Germany, France, Spain, Italy, Portugal, and more. If your country is not available at checkout, please contact us.

3. Estimated Delivery Times Delivery times vary by destination:

  • Netherlands: 1–3 business days
  • Western EU (Belgium, Germany, France, Luxembourg, Austria): 3–5 business days
  • Southern EU (Spain, Italy, Greece, Portugal, Cyprus, Malta): 5–8 business days
  • Nordic & Baltic (Denmark, Sweden, Finland, Estonia, Latvia, Lithuania): 5–7 business days
  • Eastern EU (Poland, Czech Republic, Hungary, Romania, Bulgaria, Slovakia, Slovenia, Croatia): 5–8 business days

These are estimates and not guaranteed. Delays may occur during peak periods or due to circumstances beyond our control.

4. Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Any applicable free shipping thresholds will be displayed on the product or cart page.

5. Customs and Import Duties All orders shipped within the EU are not subject to customs duties. Prices displayed include VAT where applicable under EU regulations.

6. Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at [contact email] within 30 days of the expected delivery date. We will investigate and offer a replacement or refund as appropriate.

7. Contact For shipping enquiries, reach us at info@languageofwalls.com.